Outbound signature not working

  • 7020470
  • 28-Oct-2008
  • 07-Aug-2017

Environment

GWAVA 4 all builds

All Supported OS

 

Situation

Signature is not added to outgoing email.

 

Resolution

In order for an outbound signature to work, it is necessary to have outbound scanning turned on.  This can be done through the Mail interface Settings.

See the screenshot below to see where that setting is found.

 


 

If you are using an outbound HTML signature and it is not working, please see this article.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 580.