Micro Focus Filr Support in Retain

  • 7019063
  • 21-Apr-2017
  • 07-Aug-2017

Environment

Retain 4.x
GroupWiser 2014 R2
Micro Focus Filr

Situation

Does Retain archive Filr links in GroupWise messages?

Resolution

Retain does not currently support Filr email attachment reference links. 

NOTE: Attachments sent as Filr references are considered external resource links and are not part of the message, enabling Filr would exempt the attachment from being archived with Micro Focus Retain. 

Filr support should be disabled in GroupWise so the attachments will be included in the message and not just a link to the Filr reference.
Filr Support is disabled in GroupWise administration > (Domain or Post Office) > Client Options > Integrations > Micro Focus Filr. See GroupWise Filr documentation 

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 2908.