Disk Space Clean Up - Cleaning Up GWAVA Directories

  • 7019648
  • 16-May-2013
  • 07-Aug-2017

Environment

GWAVA 6.x

Situation

I'm running out of disk space, what can I clean up in the GWAVA directories to clear up some space?

Resolution

There are several directories within GWAVA that can fill up with files, and/or messages. Over time these can build up and may take up space on the hard drive.  Some of these files are relatively small in size anyway and do not pose a threat to the health of the system or problems with the system in general. Listed below are some of these directories that an administrator may clear out if needed:

/Var/dumps: If running on Linux and the server is set up to receive dump files, they are placed in /var/dumps. These files can be large in size. If there are several dump files that are not needed to troubleshoot a current crash, it is best to remove the files in this directory.

Note: Make sure to shut down GWAVA before removing any of files from the directories below. Removing files while the system is running may cause errors or problems with the GWAVA system.

gwava/config: There may be some old gwavaman.db's that have been renamed by the admin or by support for troubleshooting purposes, that are old in this directory. DO NOT remove gwavaman.db or identity.xml, if you have a file named gwavaman.old or something similar it is safe to remove these.

Directories located in gwava/config:
Stats/in_queue: This is where the messages are being processed for Stats. At times messages may not get processed and will stick in this directory. It is wise to make sure that anything older than the current day is removed or cleaned from this directory. 

Stats/data:
There may be some old stats_data.db's that have been renamed by the admin or by support for troubleshooting purposes, that are old in this directory. DO NOT remove stats_data.db, if you have a file named stats_data.old or something similar it is safe to remove these.
SMTP_Interface: The SMTP_Interface contains actual messages that are being processed and scanned by GWAVA. However, at times messages can also get stuck in here. Large or bad messages may not be able to get through and may jam the scanning process of GWAVA. Removing large and even old messages from this directory may help to increase the proficiency of the system.

Or
GWIA_Interface: The GWIA_interface contains actual messages that are being processed and scanned by GWAVA. However, at times messages can also get stuck in here. Large or bad messages may not be able to get through and may jam the scanning process of GWAVA. Removing large and even old messages from this directory may help to increase the proficiency of the system. 

SMTP_Mailer/Outbound:  This directory contains any notifications, digests, or released messages from a digest. Each one will contain a .msg file as well as it's .xml counterpart. The GWAVARELAY takes these files and moves them to the GWIA to get processed and later delivered to the GroupWise post office. If for any reason the GWIA rejects these files they will remain in the Outbound directory until manually deleted. Each bad file will produce an .err log which will help to identify the cause of the rejection by the GWIA. 
These files are not critical to be deleted and may remain there indefintely without any repercussion. You may delete these files at will to help clean up the system. Cleaning out this directory may help prove useful to troubleshoot released messages from digests not getting to the user. 

QMS/data: There may be some old qms_data.db's that have been renamed by the admin or by support for troubleshooting purposes, that are old in this directory. DO NOT remove qms_data.db, qms_user.db, or qms_digest.db. If you have a file named qms_data.old, qms_digest.old, qms_user.old or something similar it is safe to remove these.

QMS/In_queue:  This is where the messages are being processed for the Quarantine Management System. At times messages may not get processed and will stick in this directory. It is wise to make sure that anything older than the current day is removed or cleaned from this directory.  However, if a message is unable to be processed by the QMS it will automatically move to the bad anyway, so maintenance of this directory is usually not required.

QMS/bad: This is where any bad messages are transferred if unable to be processed by the QMS within the In_queue. These can be left in this directory if needed and are not considered to be threatening or potential problems by the system. These messages may be removed at will with no repercussion. 

Note: If you have any questions or suspect a problem within any of these directories, please call GWAVA technical support at 801-437-5678.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 2137.