Environment
GWAVA 4 - 4.51
All builds
Situation
How can I keep a copy of all messages for one specific user, without blocking them?
Resolution
To quarantine all of one users messages, do the following:
1) Add a Source address filter (From), for this user's address. Check only the box to quarantine the message. This way a copy of the message will be added to the quarantined messages, without blocking the original.
2) Add a Destination address filter (To) for this user's address, the same way the Source address filter was set up (checking only the box to quarantine the message).
Now a copy of any message that is 'To' or 'From' this user will be added to the quarantine.
Additional Information
This article was originally published in the GWAVA knowledgebase as article ID 1713.