Exceptions Will not Save

  • 7019679
  • 10-Feb-2009
  • 07-Aug-2017

Environment

NetWare | Linux

Situation

Unable to save exceptions | Exception disapears after switching screens

Resolution


After adding an exception you must click on the added exception to display the criteria and check the boxes you wish to configure for that exception.  If the criteria is not selected you will be unable to save.

Correct Steps:

1.) Add the exception by entering the text and click the green + button.
2.) Click on the exception that is now listed in the page below to show the criteria.
3.) Check the boxes next to the criteria you want to configure.
4.) Save changes

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 1037.