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document False Positives After Running Dredger
To take care of the false positives some customers are seeing after dredging their post office, we recommend following this procedure: 1. Enable...
Not rated 06 Sep, 2007 Views: 1440 Comments: 0
document Blocking spam with only numbers in the subject
PROBLEM: You are getting spam that consists only of a subject with 2-5 numbers. FIX: 1. Go to the Spam Heuristics section. 2. Run...
Not rated 06 Sep, 2007 Views: 1104 Comments: 0
document Embedded Gif Spam Still Coming Through
PROBLEM: Spam e-mails (especially with images) are coming through. POSSIBLE CAUSES: Your Maximum Size (KB) setting under Spam...
Not rated 06 Sep, 2007 Views: 978 Comments: 0
document Blocking E-mails That Are Image-Only [Edited]
PROBLEM: You are getting spam that is just an image, with no text. POSSIBLE CAUSES: Spammers now send messages that have the text as...
Not rated 06 Sep, 2007 Views: 1031 Comments: 0
document Enabling User Digests
We highly recommend being at Gwava 3.6 before enabling Digests. There are specific bugs that existed with 3.5 that are fixed in this latest version....
Not rated 06 Sep, 2007 Views: 1158 Comments: 0
document SmartBlocker Manager crashing on recompile
Version: GWAVA version 3.x Symptom: SmartBlocker manager crashes when loading the vectors files. Cause: Vectors.dat is corrupt....
Not rated 06 Sep, 2007 Views: 1169 Comments: 0
document Blocking mail with no "From" or "Subject"
To do this, you need to have Spam Heuristics enabled. Go to the SmartBlocker Manager. Create a New Rule. Under Rule ID, give it the name...
Not rated 06 Sep, 2007 Views: 1033 Comments: 0
document Writing custom spam rules
GWAVA uses Regular Expression in its spam rules. There are several good RegEx rule guides available if you do a Google search. is a good one. ...
Not rated 06 Sep, 2007 Views: 1073 Comments: 0
document No MIME file for GWAVA to scan
VERSION: GWAVA all versions SYMPTOM: GWAVA is not blocking anything as spam. POSSIBLE CAUSES: GWAVA requires the MIME.822 file to...
Not rated 06 Sep, 2007 Views: 1007 Comments: 0
document Enabling Spam Tagging
Applies To: GWAVA 3.x Problem/Question: How do I set up Spam Tagging? Resolution: If you have Gwava 3.5 or higher, we recommend using...
Not rated 09 Sep, 2008 Views: 1216 Comments: 0
document ExportSpam utility
Applies To: GWAVA 3.x Problem/Question: How do I install the ExportSpam utility? Resolution: To install the ExportSpam utility onto a local...
Not rated 09 Sep, 2008 Views: 1248 Comments: 0
document Tweaking individual rules in the SmartBlocker Manager
Applies To: GWAVA 3.x Problem/Question: How can you change a specific spam rule? Resolution: 1) Go to the Spam Heuristics...
Not rated 09 Sep, 2008 Views: 1065 Comments: 0
document Spam Optimization Guide
Applies To: All versions of GWAVA 3.x Problem/Question: Too much spam getting through.  Need help training GWAVA...
Not rated 09 Sep, 2008 Views: 1803 Comments: 0
document Good Mail Blocked as Spam, Getting a Score that is the Same as the Threshold
Applies To: GWAVA 3.7 Problem/Question: Why is GWAVA blocking a lot of legitimate email and giving it a score that is equal to the spam...
rating 13 Jan, 2009 Views: 3868 Comments: 0
document How RBL and SURBL work
Applies To: Any version of GWAVA Problem/Question: How does a RBL or SURBL lookup work? Resolution:  RBL/SURBL use DNS...
rating 27 Apr, 2011 Views: 3971 Comments: 0



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