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Most viewed
document How to Configure Exchange to Allow AUTH LOGIN to work
Applies To: Gwava 5, 6 SMTP Scanner Problem/Question: What are the steps to configure Microsoft Exchange to allow QMS...
Not rated 06 Jul, 2016 Views: 16357 Comments: 0
document How to discover the EWS URL for O365
Applies To: Migration Toolkit Exchange/O365 Problem\Question: I do not know the Autodiscover address for my system. Can the toolkit show...
rating 08 Sep, 2016 Views: 16243 Comments: 0
document Quarantine Database is Malformed, or Missing Messages. Rebuild QMS Without Mail Flow Interruption.
Applies to: GWAVA 4 / 5 / 6 Linux OES, SLES 9.3, SLES 10.x, SLES 11.x Windows Server 2003, 2008, 2012 NetWare 6.5.x, 6.0.x, 5.1.x SQLite...
rating 06 Jul, 2016 Views: 15651 Comments: 0
document How to Update GWAVA 4
Applies To: GWAVA 4 (Netware and Linux) Question: How do you update GWAVA 4 for Linux and Netware Resolution: To update GWAVA 4 follow...
rating 27 Sep, 2012 Views: 12922 Comments: 0
document Implementing Reload For the First Time - Here's Some Good Help
rating 10 Mar, 2016 Views: 10373 Comments: 0
document QMS Log Showing Malformed Database, or File is Encrypted or is Not in Database
Applies to: GWAVA 4 NETWARE 6.5, 6, 5.1 LINUX OES, SLES9.3, SLES10.x (this info is forth-coming) Problem/Question: No mail in Quarantine back...
rating 09 Feb, 2012 Views: 9597 Comments: 0
document Reload Readme
/opt/beginfinite/reload/setup/readme.tx   [ Use the UP, DOWN, Right, Left arrows to see all Help info. ] VERY IMPORTANT...
Not rated 13 Jan, 2010 Views: 8445 Comments: 0
document How to check the status of the Exchange Impersonation User
Applies to: Retain 3.x Exchange Module Problem/Question: The logs say that the user does not have rights to access the email box. ...
Not rated 11 Dec, 2015 Views: 8112 Comments: 0
document GroupWise Message Flow With GWAVA GWIA Scanner
Applies to: GWAVA GWIA Interface Problem/Question: How does the mailflow work with a GWAVA GWIA Scanner?
rating 24 Apr, 2014 Views: 7570 Comments: 0
document Ports to Have Open for GWAVA
Applies To: GWAVA 4 (all builds) on Netware and Linux Problem/Question: What TCP/IP ports does GWAVA use? Resolution: Here is a list of...
rating 17 Oct, 2013 Views: 7446 Comments: 0
document What is IP Reputation?
Applies to: GWAVA 4 117+ Problem/Question: What is IP Reputation? How does IP reputation determine what to do with a...
rating 27 Apr, 2011 Views: 7317 Comments: 0
document Upgrade to QMS2 how-to/troubleshooting guide
Applies To: GWAVA 4 on NW or Linux (build 103+) Problem/Question: How do I update to QMS2? Resolution: 1) Obtain the necessary QMS2...
rating 06 Jul, 2016 Views: 7101 Comments: 0
document GWAVA 4 Commands for Netware
Applies to: GWAVA 4 for Netware (all builds) Problem/Question: What GWAVA 4 commands can be run from the system console? ...
rating 17 Oct, 2013 Views: 7099 Comments: 0
document Sender ID (PRA) Not Permitted blocking messages
Applies To: GWAVA Issue: Outbound mail is getting rejected by Microsoft servers. The return code is "550 5.7.1 Sender ID (PRA) Not...
Not rated 07 May, 2014 Views: 6907 Comments: 0
document Preventing backscatter (mailer-daemon and postmaster spam)
Not rated 27 Apr, 2011 Views: 6840 Comments: 0
Recent articles
document Micro Focus Filr Support in Retain
Applies to: Retain 4.x GroupWiser 2014 R2 Micro Focus Filr Issue/Question: Does Retain archive Filr links in GroupWise messages? ...
Not rated 21 Apr, 2017 Views: 17 Comments: 0
document How to Block Spoofed Email, in GWAVA 7 That Looks Like it is From our Domain, if SPF isn't an Option?
Applies To: GWAVA 7 Issue: How can I block spoofed email that looks like it is from our domain? SPF isn't working on these since the Return Path...
Not rated 30 Mar, 2017 Views: 63 Comments: 0
document Software Change Notice - GWAVA 7 Revision 189 (30 MAR 2017)
Fix issue with HTTP upload process mapping source data type to incorrect method Fix HTML signature populating TEXT signature in UI when...
Not rated 30 Mar, 2017 Views: 64 Comments: 0
document When upgrading from Retain 2.6.2 to Retain, the migration seems to stall
Applies to: Retain 2.6.2 to upgrade/migration MySQL DB Issue: When the migrator goes to insert into the t_message_recipients on...
Not rated 14 Mar, 2017 Views: 82 Comments: 0
document Retain Release Notes
Retain has been officially released to the general public. Reference the  page linked under the Retain navigation menu on...
Not rated 28 Feb, 2017 Views: 128 Comments: 0
document Software Change Notice - GWAVA 7 Revision 165 (24 FEB 2017)
GWAV-1240 - Message tag docs GWAV-1772 - Update to Cyren AVSDK 5.4.30-r1 GWAV-1589 - QMS control service GWAV-1779 - Update to latest...
Not rated 24 Feb, 2017 Views: 136 Comments: 0
document Ubuntu Updates
Applies To: GWAVA 7 Appliance Issue: When logging into Ubuntu it shows there are updates available. How do I run the update? ...
Not rated 21 Feb, 2017 Views: 154 Comments: 0
document Things to Try if Vertigo is Unable to Connect to GW System
Applies To: Vertigo Running on Linux Issue: When trying to connect Vertigo to the GroupWise System it is failing to connect. ...
Not rated 21 Feb, 2017 Views: 119 Comments: 0
document Search returns exact results when not expected
Applies to: Retain 4.x Issue/Question: When searching only exact results are returned when more are expected. Resolutoin: Generally,...
Not rated 10 Feb, 2017 Views: 116 Comments: 0
document Software Change Notice - GWAVA 7 Revision 154, (26 JAN 2017)
Bug GWAV-1557 Establish connection to Qms Database each time a different OU is selected using the OU selector Bug GWAV-1543 Fixed issues with...
Not rated 06 Feb, 2017 Views: 159 Comments: 0
document Software Change Notice - GWAVA 7 Revision 141, (13 OCT 2016)
Fix misreporting of source address exception when no exception has occurred Bug: GWAV-1476, Fixed content type for logo Fixed problem with...
Not rated 06 Feb, 2017 Views: 128 Comments: 0
document Software Change Notice - GWAVA 7 Revision 134, (30 SEP 2016)
Bug#GWAV-1487 - Fix crash when applying text signature Add server version info to titlebar for sysadmins Bug#GWAV-1474 - Fix error saving...
Not rated 06 Feb, 2017 Views: 124 Comments: 0
document Software Change Notice - GWAVA 7 Revision 127, (28 SEP 2016)
Added default digest template and forward as attachment template to install new system script Bug GWAV-1476. Minor fixes to the digest...
Not rated 06 Feb, 2017 Views: 118 Comments: 0
document Software Change Notice - GWAVA 7 Revision 118, (15 SEP 2016)
Change status AttachmentAcessed to Viewed Message Fixes to status column to allow for not clearing the checkboxes Fixed view message status...
Not rated 06 Feb, 2017 Views: 120 Comments: 0
document Software Change Notice - GWAVA 7 Revision 107, (30 AUG 2016)
Bug#GWAV-1400 - Fix UI sourced data encryption not functioning correctly Bug#GWAV-1404 Add rolling log retention time Changes to Forward...
Not rated 06 Feb, 2017 Views: 120 Comments: 0