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 Turn around time for answers 
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Joined: Thu Nov 09, 2006 7:01 am
Posts: 3
Post Turn around time for answers
Hi There

We're considering redline again, being a more mature product by now, but I'm very concerned about the turn around time for answers to support questions.
I can see that some questions has been sitting around for three months before being answered.
Are there ANY ressources used on these forums, or is the only support option worth anything to contact gwava by phone?


Wed May 31, 2006 1:56 am
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Joined: Fri Jun 24, 2005 2:10 pm
Posts: 151
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The forums are a place to get help from your peers and occasionally from our engineers who monitor the forums. We offer no guaranteed response times for forum posts. Our guaranteed response times are for email sent to support@gwava.com and for our telephone support at +1 801 437 5678. I strongly recommend that you always send any issues that you post on the forums to support@gwava.com simultaneously.


Thu Jun 01, 2006 6:53 am
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