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 Unable to set thresholds 
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Joined: Wed Dec 09, 2009 1:33 pm
Posts: 4
Post Unable to set thresholds
Hi!
I have installed redline CC (build 374) on an linux SLES 10 SP2-Box.
When I want to change/set an threshold for an value in the CC, and press the ok-button, I got the login-dialog on the webbrowser and thats it. The value was not changed?
Any ideas why this happens?
I habe tried using IE 8/7, Firefos and Google-Chrome-Browser. Same effect on all browers.

Whats the problem?

THANKS ahead
Chris


Wed Feb 24, 2010 1:42 am
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Joined: Fri Jan 13, 2006 1:14 pm
Posts: 110
Post Re: Unable to set thresholds
Try setting the threshold in the Configure section. There are some problems with setting individual thresholds from the Alerts page in the version of Redline you are using, build 974 is a beta build. Setting the threshold from the Configure section is global, so a change there will be the same for all agents that use that threshold.


Mon Mar 01, 2010 10:25 am
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Joined: Wed Dec 09, 2009 1:33 pm
Posts: 4
Post Re: Unable to set thresholds
Hello - Thanks for answer.
I have tried this, but no effect. I do also get the login-dialog using the config-page! Any other suggestions/ideas?
thanks


Mon Mar 08, 2010 3:33 am
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Joined: Wed Dec 09, 2009 1:33 pm
Posts: 4
Post Re: Unable to set thresholds
Hello!
Working now! I get an fixed version. (The current Beta fixed my problem!)
thx to Uli!!!!!!!

Chris


Mon Mar 22, 2010 2:14 am
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Joined: Thu Jun 01, 2006 12:18 pm
Posts: 207
Post Re: Unable to set thresholds
Good. Let us know if you run into any other problems.


Mon Mar 29, 2010 11:19 am
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