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Kav anti-virus database have invalid format
http://support2.gwava.com/bb/viewtopic.php?f=6&t=8194
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Author:  Atorres [ Mon Feb 11, 2008 10:03 am ]
Post subject:  Kav anti-virus database have invalid format

HI, in the java console (Netware) appear followin message:

Start Task Feb 11, 2008 8:18:45 AM
Backup copy is in DATOS1:\GWAVA4\services\kavnw\BASES/BackUp - ok
Some files of the anti-virus database have invalid format
Some files of the anti-virus database have invalid format
Some files of the anti-virus database have invalid format
Some files of the anti-virus database have invalid format
Cannot connect to ftp://downloads4.kaspersky-labs.com/index/
The anti-virus database storage folder is empty
Cannot connect to ftp://downloads2.kaspersky-labs.com/index/
The anti-virus database storage folder is empty
Cannot connect to ftp://downloads1.kaspersky-labs.com/index/
The anti-virus database storage folder is empty
Cannot connect to ftp://downloads3.kaspersky-labs.com/index/
The anti-virus database storage folder is empty
Anti-virus database has not been updated
Next start :Feb 11, 2008 9:18:45 AM

How to rebuild Kav database?

Thanks...

Author:  dparcell [ Thu Feb 28, 2008 3:34 pm ]
Post subject:  Re: Kav anti-virus database have invalid format

There are several things that this could be:

It could be a DNS issue where it cannot connect to the update website and download the updates.
It could also be a problem with a firewall not allowing KAV to download the upates.

More than likely the Kaspersky is having a hard time connecting due to to a problem with the process or database being bad. Replacing the KAV and KAVNW directories will resolve the issue.

You can retrieve these replacement directories from the GWAVA 4 install files. After extracting the GWAVA4_96.zip file go into the GWAVA4.ZIP file there and look for the KAV and KAVNW directories. Replace those directories with the ones in your system. (make sure GWAVA is shut down before doing this).

That should fix the problem.

Thanks.

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